The year 2020 brought the world into uncharted waters. From the moment the Covid-19 crisis entered and wreaked havoc, talent left the workspaces, never to return. At this juncture, most organisations experienced the power of technology in moving humanity from their workspaces into their homes. Besides facing the battle for talent and the changing dynamics of a more diverse workforce, recruiters were expected to meet the increased demand for meaningful and seamless communication and connections, creative upskilling and reskilling, transparency, and a sense of community. Throughout these ever-changing demands, the human element has been pervasive.

The message was loud and clear: Organisations had to jettison time-honoured norms and embrace new talent approaches to be more agile and maintain the competitive edge. All they needed is a strategic, global talent management solution that serves today and tomorrow's needs. This is the competitive advantage that SAP SuccessFactors empowers its clients with. SAP SuccessFactors is transforming the traditional human capital management (HCM) into HXM—Human Experience Management. The company has developed an HXM Suite specifically for small and midsize organisations, enabling them to create a more flexible and engaged workforce that drives growth, innovation, and a more resilient business. From Employee Experience Management, Core HR and Payroll, to Talent Management and HR Analytics and Workforce Planning, SAP SuccessFactors presents a comprehensive HXM suite that singularly focuses on one aspect: putting the employee experience ahead of everything. This suite has been carefully crafted with meticulous attention to delivering exceptional employee life experiences—the most valuable thing that organisations can offer their employees. Owing to its unique and forward-looking approach to engaging with employees and providing the experiences they have always wanted, SAP SuccessFactors has emerged as an undisputable leader in the HXM and HR management space, serving renowned names, such as Americal Airlines, Heraeus Group, CINTAS, EY, GWC and many more.

Attract, Develop, and Retain the Right Talent

When it comes to hiring, nurturing and retaining talent, SAP SuccessFactors brings in HXM Suite's Talent Management product and services to help companies hire the best candidates, connect and guide new hires, and optimise workforce performance, engagement, and productivity. As a unified talent solution, this software allows users to adapt quickly to fluctuating talent needs by covering every aspect from onboarding and recruiting to performance and goals, learning, compensation, and succession and development. SAP SuccessFactors' Talent Management can be combined with the HR Analytics and Workforce Planning software to help HR managers leverage data-driven insights in every HR process, people-analytics and workforce-planning tools to make smarter decisions faster and improve performance company-wide.
In doing so, a next generation core HR system and powerful analytics are available along with the talent management platform, whereby people and business strategies are aligned to increase execution and drive real business results. Moreover, SAP SuccessFactors' integrated talent management platform offers a comprehensive talent management strategy for aligning, optimising, and accelerating the workforce.

From Recruit to Retire

SAP SuccessFactors' uniqueness stems from its all-in-one solution that addresses diverse issues across all talent processes—from recruit to retire. The platform offers comprehensive talent content that includes nearly 20,000 talent items about job descriptions, skill and competency libraries, goal catalogues, and more, along with writing suggestions for coaching and legal guidance. The talent management platform has been built from the ground up to equip users with a foundational set of capabilities—Talent Search, Profile Builder, Jam basic edition, and SAP SuccessFactors Presentations—required to orchestrate talent efforts and achieve better results from day one.

First, SAP SuccessFactors' Talent management platform enables seamless recruitment and onboarding with the aid of its proactive talent strategy that can be tailored for every customer. The end-to-end solution transforms recruiting by sourcing, engaging and hiring the best talent available, while providing guidance at every step. It also provides an effective way to significantly simplify onboarding, cross-boarding, and offboarding for new hires, hiring managers, HR and others. On the learning and development front, SAP SuccessFactors' comprehensive, modern learning solution plays a pivotal role in enhancing employee skills, mitigating compliance risk, improving engagement, and reducing complexity and cost for any learning audience. The company takes a unique approach to deliver any training modality anytime, ensuring users experience more personalised learning and easily measure the learning outcomes. The company's succession and development solution enables users to identify and develop the talent needed to accomplish organisational objectives and business goals and offer much-needed visibility and planning for future business success. It also encompasses employee and career development planning, talent reviews, and calibration tools for employees to control their career development planning and managers to ensure fair and objective assessments to identify the right future leaders, respectively.

Lastly, SAP SuccessFactors' performance and compensation solution has been beneficial in assessing and recognising top talent, aligning goals and strategies, and continuously enhancing workforce performance. The solution specialises in employee goal management, continuous performance management, performance reviews and evaluations, and guided action planning, which collectively help engage and motivate employees to perform at their best.
On the other hand, SAP SuccessFactors compensation solution focuses on building and managing strategic compensation programs—from design and planning to reward and recognition—to attract, motivate and retain key talent and effectively communicate the value of rewards to employees.

To simplify HR procedures, SAP SuccessFactors goes the extra mile to bring in the intelligence factor with the most valuable features such as machine learning, digital assistance, and more to improve business performance significantly. The exceedingly user-friendly interface, quick start, and faster recognition further eliminate complexities from the entire operations process. The multidimensional analytics aspect of the HXM suite analyses the information and trends, gleaning meaningful insights and driving informed decisions and planning. However, what makes SAP SuccessFactors second to none is the innovative experience it delivers and flexible deployment and modified data integrating solutions. The open software allows building an ecosystem to partner and collaborate.

Moreover, the fact that SAP SuccessFactors' HXM Suite is deployed through SaaS presents a secure and reliable way to provide quick updates. With SAP SuccessFactors, customers have seen tangible and measurable results: Loews Hotels reduced turnover by 7 per cent and improved a key customer satisfaction industry ranking from fifth to second place. Besides, Greater Baltimore Medical Center realised $9 million in cost savings over three years. For registered nurse (RN) positions, reduced turnover by 4 per cent and vacancy rates by 9 per cent within a year. In 2019, SAP SuccessFactors was chosen by Gartner Inc. in the Leaders quadrant of the "Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises" report, citing completeness of vision and ability to execute. "It's a testament to our commitment to not only be bold in our vision to help businesses transform their workforce experiences, but to deliver the innovation our customers need to win in an increasingly competitive market," says Greg Tomb, president, SAP SuccessFactors.

SAP SuccessFactors understands the fact that it's not always enough to identify the best talent. Organisations have to go further to create the workforce they need. This requires exciting people every day and engaging candidates in a new meaningful way from day one. To attract top talent and ensure their success, SAP SuccessFactors knows that the focus should be on the experience delivered, helping employees feel connected, earning their trust and giving them what they need to be their best.