Manage HR Magazine | Friday, December 23, 2022
Individuals advocate for a human-centred approach when adopting technology in the flexible working world.
FREMONT, CA:HR and the individual's practice should keep looking for ways to optimise the candidate experience as so much of the hiring process is now digital. It is especially important to attract and keep talent. The great resignation movement that swept the globe in 2021 is still having an impact on many businesses.
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Additionally, employers are having trouble keeping hold of workers who are just starting their careers, and outmoded hiring procedures might be affecting businesses. While technology is increasingly being used to assist with HR and recruitment, occasionally roadblocks can be introduced into the hiring process, especially if it is not done so in a user-friendly way.
Change in the workplace refers to digital friction. To navigate user-unfriendly technologies, candidates must expend unnecessary effort. This might act as a deterrent to elite individuals pursuing an opportunity with a company and make the hiring process extremely frustrating.
Companies can adopt a human-centred design strategy to eliminate friction points and boost usability and intuitiveness to optimise the applicant experience.
Since the onset of the pandemic, businesses have been implementing technologies at an astounding rate to support their workforces. Additionally, while it's crucial that workers have the resources they require to collaborate with their teams and perform their tasks well, many businesses may be unaware of a negative side effect called digital friction.
When workers are overburdened by a variety of technologies and information overload, it causes digital friction, which interferes with work and negatively affects the employee experience (EX). It is not a problem with the employees; rather, it is something that every company should address as soon as possible.
Many progressive companies have come to the realisation that workers can be even happier and more productive outside of the office. Employers send the message to staff that they don't care about their needs by making them report back to work after being more productive at home. Businesses that adopt this strategy will discover that they should concentrate on creating the ideal atmosphere for each employee's character.
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