FREMONT, CA: In the business concept, change management has been around for over 50 years. With the ongoing pandemic, change management is impacting employees within an organization and has been a transition in how handling change is put into practice. With a more empowered workforce, the attention to mindset change is just as important as the change in organizational design and policies.
Leaders as Change Managers
Managing change involves leaders at all levels in the organization. Senior executives handle the organizational tone while the middle management, frontline, and team leaders play an essential role as well. Frontline leaders are usually the first to recognize the growth opportunities and risks that allow for changes in markets and customers' needs. Small-scale change programs also help frontline teams optimize efficiency at their jobs and add value to the or ganization.
Inspiring your Team
To identify areas of improvement, create opportunities for the team, like asking them what they think of working from home amid the pandemic. Ensure that the team members know it is safe for them to share their opinions, propose changes, and even make certain decisions independently. This behavior can be modeled by leading a change initiative among the teams and can onboard the team's influencers to talk up the initiative. Also, it is wise to pay attention to those who oppose it as they may be able to provide valuable input.
Most people have an innate tendency to resist change, therefore expect and address the team's concern if there are any. In case of changes, structure a plan with definite measures, and track the progress regularly. It is crucial to prevent overload by setting priorities on tasks that are most important at the top on the to-do list and should also be ready to be flexible as changes can happen at any time.