INclusion INcorporated
Transforming Business Culture through Inclusion and Belonging

The butterfly effect demonstrates how even small actions can have far-reaching and sometimes unforeseen impacts. This concept mirrors the path to diversity and inclusivity in organizations, where incremental steps can lead to significant cultural transformation.

INclusion INcorporated embodies this principle, recognizing that each organization’s journey toward diversity, equity and inclusion (DEI) is unique.

By partnering with organizations and leaders at various stages of their DEI journey, INclusion INcorporated employs a unique, perspective-taking approach. This method encourages deep engagement with the diverse viewpoints of employees, whose experiences, skills and expertise collectively enrich the workplace.

After assessing where organizations stand in their DEI journey, the company undertakes a collaborative process where it co-creates a path forward with its clients. It involves engaging with internal team members to ensure the strategies are tailored to the organization’s culture, resources and management practices. Focusing on an outcome of employees feeling a sense of belonging, INclusion INcorporated undertakes thorough audits of current processes, using data from surveys, policy reviews and interviews to gain insights into employees’ experiences within the organization.

“Identifying the gaps in equity and inclusion is our primary goal. We develop a framework and action plan to advance the organization’s DEI efforts to support their journey forward. This tailored approach ensures that recommendations are both relevant and practical for each organization,” says Andrea Carey, founder and Chief INclusion Officer.

Central to this process are key survey tools employed as part of the audit and current state analysis. The BelongINg Metric is a digital assessment tool that provides crucial information on how individuals feel about their experiences within the organization. Enabling organizations to analyze the demographics and sentiments of the workforce provides a comprehensive understanding of their diversity landscape and culture of inclusion. The anonymized data is presented in a dashboard, allowing for progress to be tracked. INclusion INcorporated then analyzes this survey data along with other data points collected such as a policy and practice review, and interviews or focus groups to more deeply understand the experiences within the organization.

By leveraging these tools, organizations can ensure their DEI initiatives are effectively addressing the unique needs of their workforce and promoting a truly inclusive environment.

A prime example of this approach in action is its work with a crown corporation in Canada. Simultaneously conducting a culture audit and an inclusive marketing audit and strategy, INclusion INcorporated revealed varied experiences among different identities within the organization, highlighting that people with disabilities were feeling less included and lower sense of belonging. These efforts were timely, aligning with upcoming federal and provincial legislation requiring enhanced inclusivity and accessibility. By proactively addressing these issues, the organization improved its internal culture while readying compliance with new regulations.

As a boutique firm, INclusion INcorporated can be highly adaptable to client needs. Feedback, both positive or negative, is used to refine and improve its process. Catering to various sectors enables it to learn from each experience and apply those insights to others, ensuring a continuous cycle of improvement and relevance in its DEI initiatives.

INclusion INcorporated’s experienced team members bring diverse experiences, enriching their support for clients on a wide range of topics. Their in-depth consultations and strategy development empower clients to actualize a corporate environment where diversity in thought, background and experience is leveraged as a strength.

“By focusing on inclusion and what belonging means to employees, we help support environments where diversity is recognized and celebrated,” concludes Carey.