Fran Benjamin, Good Works Consulting | Manage HR Magazine | Human Capital Management Consultant Services of The YearFran Benjamin, Managing Partner and Monique Cadle, Founding Partner
Good Works Consulting (Good Works) transcends the traditional role of organizational development and human capital management firms, offering a holistic and transformative approach that stands out in the industry. With diversity, equity, and inclusion (DEI) embedded in every step, Good Works relies on their “head, heart, and soul” to address challenges like low retention, toxic culture, and leadership issues.

Unlike conventional consultants who often rely solely on data and structural analysis to deliver reports or recommendations, Good Works goes further. They bring intellectual rigor, emotional intelligence, and intuitive leadership into every engagement.

At the core of Good Works’ methodology is the belief that true change cannot happen through data analysis alone. While analytics are essential to identify areas for improvement, emotional intelligence is what helps create environments where employees feel valued and connected. Intuitive leadership empowers organizations to navigate complex challenges with courage and purpose, driving lasting positive transformation.

“We don’t just deliver a report and walk away,” says Monique Cadle, founding partner. “We’re in it with our clients, working alongside them to ensure that changes are implemented and stick. We care deeply about their success, which drives us to bring head, heart and soul into every engagement.”

Good Works’ team is highly skilled across various domains, bringing expertise in organizational development, industrial psychology, leadership coaching, and somatic practices. This broad skill set allows the firm to offer tailored, insightful solutions that align with each client’s distinctive organizational DNA. Specializing in People and Culture consulting, Leadership Development, and Learning and Development, Good Works ensures its clients receive actionable recommendations designed to foster long-term growth.


Central to Good Works’ ability to drive meaningful change is their authentic commitment to DEI. Unlike organizations that claim to prioritize DEI without reflecting it internally, Good Works embodies these values. The firm creates an environment where individuals from diverse backgrounds collaborate and drive shared goals, ensuring that their internal practices mirror the inclusive culture they champion for their clients.

Laying the Foundation for Sustained Success

Good Works’ first key offering is People and Culture consulting, helping companies evaluate key aspects of their operations— such as culture, HR effectiveness, and organizational health—and identify opportunities for improvement. Using quantitative and qualitative data, the firm provides a comprehensive view of an organization’s strengths and areas for growth. This insight allows Good Works to co-create strategies tailored to clients’ needs.

Integrating DEI into every phase of assessment and strategy development ensures that solutions are effective and equitable. Whether redefining company culture, improving HR processes, or overhauling organizational models, Good Works delivers strategies focused on long-term growth.

A notable example of this is Good Works’ collaboration with a publicly traded healthcare and life sciences company. The company faced challenges in recruiting diverse populations for its clinical trials, which hindered its ability to deliver equitable healthcare solutions. Good Works assessed the company’s clinical trial strategy and developed more inclusive recruitment practices. Expanding outreach to minority-serving institutions, creating language-specific recruitment materials, and forming partnerships with community organizations helped significantly increase diverse trial participation. This improved the representativeness of the research and built greater trust between the company and the communities it served.

As a result of Good Works’ efforts, the healthcare company experienced a renewed commitment to DEI, not just within its clinical trials, but across the organization. Employee engagement improved, and the company’s leadership aligned more with its values. Good Works’ solutions were transformative, helping the company deliver more inclusive healthcare while fostering a stronger, more engaged workforce.

“Many consultants provide recommendations from a distance, but we immerse ourselves in our client’s world,” says Fran Benjamin, managing partner. “We work together to build strategies that truly fit their unique cultures and goals.”

Developing Leaders Who Drive Lasting Change

Leadership Development forms the second pillar of Good Works’ offerings. The team’s deep understanding of human dynamics enables them to identify the interpersonal factors that can drive or obstruct organizational success. Fostering trust, dismantling ego, and encouraging open communication create environments where people feel truly valued, connected, and empowered to thrive.

Their Leadership Development programs are designed to empower leaders to grow professionally and personally. From immersive leadership experiences to one-on-one executive coaching, Good Works focuses on whole-person transformation, helping leaders bring their best selves to their roles.

What sets Good Works apart is their focus on inclusive leadership. The firm specializes in helping leaders from underrepresented backgrounds, such as women, people of color, and first-generation immigrants, navigate the complexities of executive roles. Empowering these leaders to bring their full identities to their work helps create more authentic, effective leadership within organizations.

A global life sciences company partnered with Good Works to address leadership alignment and onboarding challenges. Many of the company’s senior leaders were new to their roles, and the organization struggled with collaboration across functions. The onboarding process for new hires also lacked consistency, leading to difficulties integrating new employees into the company’s culture.

We Don’t Just Deliver A Report And Walk Away. We’re In It With Our Clients, Working Alongside Them To Ensure That Changes Are Implemented And Stick. We Care Deeply About Their Success, And That’s What Drives Us To Bring Head, Heart And Soul Into Every Engagement

Good Works conducted a thorough assessment of the company’s leadership landscape, using 360-degree feedback to identify areas for development. Based on these findings, Good Works co-created personalized development plans for each leader, which included one-on-one executive coaching and group workshops. Good Works also revamped the company’s onboarding program to align with its leadership values, ensuring that new employees were integrated more effectively.

The results were remarkable. Cross-functional collaboration increased, and leaders reported higher engagement with their teams. The new onboarding process improved retention and integration of new employees. All executives who participated in the coaching program requested extensions, and the CEO sought additional coaching support for the company’s C-suite. Employee surveys confirmed that leadership alignment had improved significantly, reinforcing the value of Good Works’ involvement.

Fostering Growth and Resilience across Teams

Good Works’ third core offering is Learning and Development, through which they equip teams with the tools they need to build resilience, foster collaboration, and drive continuous growth. The GOOD WORKS LAB, the firm’s innovative online platform, complements the live facilitator-led experiences, offering immersive learning that sticks.

Whether focusing on conflict management, mindful leadership, or promoting a growth mindset, Good Works’ learning programs are highly customizable, ensuring that they meet each client’s distinctive needs. Their commitment to ongoing learning ensures that organizations are prepared to navigate change, restructuring, or other challenges, all while maintaining peak performance.

For organizations looking to build resilient, inclusive, and high-performing workplaces, Good Works Consulting offers the expertise and tools to turn that vision into reality. Aligning people, processes, and values, it helps companies thrive in an ever-changing world with solutions that are both immediate and enduring.