Gerry Lewis, President and CEOGerry Lewis, CEO and President, Gerry Lewis Inc (GLINC), a boutique change communication agency, has noted five ways that the pandemic has changed the workforce.
They are:
1. Rapid reskilling
2.Change in leadership and management competencies
3. Need for a culture of trust, transparency and openness
4. Individual and social well-being
5. Agile work arrangements
Empowering organizations to successfully navigate these five changes has become paramount to any organization’s success. GLINC focuses on helping organizations with corporate communication strategy, learning and development, and change communication.
“Change means different things to different people. The key to successful change implementation is to understand how it impacts people,” says Gerry Lewis, president and CEO of GLINC.
When it comes to change, managers and leaders focus on having their teams ‘understand’ the change. However, Gerry insists that to be truly understood, organizations must first take time to understand the hearts and minds of its employees and other key stakeholders.
The GLINC team builds frameworks for communication and business continuity to keep employees, project teams and clients connected. It creates a feedback channel that enables effective communication, adoption, and engagement in hybrid work. It also emphasizes peer support, encouraging employees to help each other to move through the changes and face challenges together.
GLINC further empowers organizations to build a culture of wellness, to understand the impact of change on their hybrid workforce, and to navigate uncertain futures while managing “the now.”
To ease the process of handling change for organizations and their employees, GLINC employs its 4D Methodology: Define, Design, Develop, and Deliver.
The Define stage deals with root cause analysis, while the Design stage serves as the reimagining phase. It identifies the most efficient and innovative ways to deliver the message of organizational change and makes the process interactive to help employees feel involved and part of the change.
The Development stage is pivotal for creating a roadmap for change that covers the important milestones and key areas of accomplishment that need to be met. To develop and communicate the roadmap, GLINC partners with industry experts to produce videos, animations and training materials customized to the unique needs of clients. Its team collaborates with clients to roll out and measure the results, to ensure that the objectives are met, and employee behaviours are sustained, and that they are equipped to excel in the Deliver stage.
Change means different things to different people. The key to successful change implementation is to understand how it impacts people.
Behind such successes is GLINC’s team of diverse talent, who are dedicated to understanding client challenges and delivering solutions for their unique change management needs. This has earned GLINC the trust and continued support of multiple eminent clients and partners including the Laurentian Bank of Canada, Canadian Investor Protection Fund, Assuris, Scotiabank, and the School of Continuing Studies at the University of Toronto.
Gerry Lewis Inc. stands tall as a reliable partner for organizations with the best of change management solutions and makes a positive difference in how businesses and leaders approach transformation.

