Belmond

Ana Paula Trueba

As the Director of Human Resources at Belmond in Mexico, I am pleased to share some reflections on immigration and its impact on our organization.

Mexico has long been a destination for immigrants from around the world. According to data from the National Institute of Statistics and Geography, there were over 1.2 million immigrants in Mexico.

For us, this is an important topic that requires careful management. At Belmond, we value diversity and work to offer an inclusive and welcoming work environment for all individuals, regardless of their origin or nationality. Diversity and inclusion are our pillars as we learn from cultural differences, broaden our perspective, and develop talent.

In the LVMH group to which we proudly belong, we have more than 190 nationalities, including many collaborators who live far from their countries, which represents one of our greatest strengths for our global vision.

“We value diversity and work to offer an inclusive and welcoming work environment for all individuals, regardless of their origin or nationality”

One of the biggest challenges when working with people from other countries is managing cultural differences. Each country has its own culture, social norms, and working methods. It is important that employees feel comfortable and understood in their workplace, but above all, they feel welcomed. To this end, we offer training programs for all employees in which they learn about our common purpose, the objectives we want to achieve, and the behaviors we share that have led us to the success we have today as a company and as individuals.

Finally, I would like to highlight that training is key at Belmond. Our e-learning application allows all our employees to access online training and professional development from any device or computer at their own pace. This will enable them to improve their skills and increase their knowledge on topics such as safety, service, unconscious biases, enhancing managerial skills, our different products worldwide, different operational techniques, universal service standards, as well as ethical and compliance aspects, to name a few.

At Belmond, we believe in a culture of inclusion and empowerment. Our four key behaviors—authenticity, custodians, open mindset, and caring—allow us to create a welcoming and open environment with a wide range of opportunities for everyone. Immigration should not be viewed as a liability but as a strength for global change and the sustainable development of different economies worldwide.

I am confident that by working together, we can overcome any obstacle and build a better future for all, where everyone has an important role to play.