Susan Drenning, President, ComplyRight, Inc.Susan Drenning, President
Employers today are seeking robust workforce management (WFM) solutions to address increasing complexity and rush of HR tasks and compliance requirements. However, most of these solutions are designed for the complexities, aspirations, and budgets of larger businesses and provide customers an all-in-one package requiring a commitment to their other services such as benefit plans, payroll or financial systems. The small-sized businesses, on the other hand, are challenged by the cost and sophistication levels of such WFM solutions. The 2018 National Small Business Compliance Pulse Survey by ComplyRight, Inc. indicates that 46 percent of businesses with under 100 employees still rely on “manual processes” to manage HR tasks, while only 17 percent have invested in modern human resource information system (HRIS).This is where ComplyRight enters with its HRdirect Smart Apps, offering smaller business locations the option to select individual apps from a set of solutions that correspond to the needs they have today and how they want to work. These web-based apps work seamlessly together but are also fully functional on their own. “This means each location can choose just the right combination of software to suit their specific needs and expand over time in alignment with their company’s growth,” remarks Susan Drenning, the President of ComplyRight.

In many smaller companies and smaller work locations of larger businesses, on-site, dedicated professional HR expertise may not be affordable or even possible. But taking care of employees is still an imperative.“That’s why we think about development from a problem-solving perspective,” quips Susan. In particular, each HRdirect Smart App is designed to answer a specific question such as “What is the smartest way to manage labor law posting compliance at the federal, state, and local level?”

How and where employees work has never been more diverse, creating unique challenges as a single technology solution may leave remote workers or smaller satellite locations disconnected.
HRdirect Smart Apps fills a gap for local management of HR and compliance tasks by providing both online and offline tools relevant to their specific locations. “From everyday tasks, such as submitting a time off request form online or in printed format, to managing job applications by providing printed applications for walk-in candidates and easy online access for others, we help companies maintain the highest standards of convenience and compliance on their own terms,” explains Susan.

Our approach with HRdirect Smart Apps focusing on solving a specific problem enables us to immediately react to emerging needs, employee management trends, and time-sensitive regulatory changes

The increased regulatory actions by state and local agencies, such as the 76 new labor law posting requirements issued by cities, counties, and municipalities since January 2017, requires enterprises to research and comply with regulations down to the level of specific business addresses. ComplyRight’s legal research and monitoring have expanded to cover regulatory activity for more than 22,000 local government authorities. The company’s solutions enable customers to remain fully up to date with any changes that may happen in the regulations.

Susan cites the example of one client that commended ComplyRight’s Attendance Calendar Smart App for the ease it provided to its customer’s managers in handling their multiple stores’ employees. “We’ve used the paper Attendance Calendar for two years now and this is just so much easier with having four locations. The ability for the managers to handle their stores’ employees is great. I’ve begun to get all our employees set up on it and giving our managers access to their employees, it’s been a hit, they love it!” notes the client.

Driven by the increased scope and complexity of the HR administrative and regulatory environment, ComplyRight is in a continuous development mode. “Our approach with HRdirect Smart Apps focusing on solving a specific problem enables us to immediately react to emerging needs, employee management trends, and time-sensitive regulatory changes,” concludes Susan.