Dr. Mladen Cvijanovic, PhD, MBA, Executive Vice President and General Manager, BerlitzDr. Mladen Cvijanovic, PhD, MBA, Executive Vice President and General Manager
Effective communication is the language of successful organizations in an increasingly globalized environment. Training employees in different languages and cultures is key to seamless operations, making an efficient language training partner indispensable.

Berlitz, a global language and culture learning leader with a century and a half of experience, offers innovative solutions for individuals and organizations seeking effective language training. The company has become synonymous with teaching excellence for its in-person and online training courses, perfected over the years for easy learning outcomes.

Traditional in-person tutoring can be strenuous on an organization’s budget due to time constraints and the volume of trainees. With an engaging and customizable strategy, Berlitz has made remote training feasible and cost-effective. The quality and rigor of its curriculum remain consistent, ensuring the same results as in conventional settings.

“If you want to learn a language and be a proficient communicator, Berlitz is the way to do it,” says Dr. Mladen Cvijanovic, Executive Vice President and General Manager at Berlitz, North America. “We have pioneered an immersive language learning methodology and curriculum to make learning faster and more effective.”

The Berlitz Method is an immersive teaching method where languages are taught in the context of real-life situations, and each lesson is task-based with specific goals.

Berlitz offers a wide array of training options, including private and group corporate language training options—premium learning methods with one-on-one private or group lessons. This instructor-led session is interactive and conducted 2-4 times a week. Courses are also delivered through its proprietary state-of-the-art online platform, Berlitz Live Online, for self-paced and hybrid learning. This includes Berlitz On Demand and Berlitz Flex.

Berlitz On Demand is a fully asynchronous, self-based learning method where the client can purchase a license and access the curriculum for 12 months. Berlitz Flex is a combination of self-based learning and instructor-led training sessions where individuals or organizations can purchase a 12-month, all-you-can-learn license. Progressing each level unlocks two face-to-face private sessions with a language coach. Its programs allow individuals to attend lessons at their convenience through any device with internet connectivity.

Berlitz also empowers customers to be culturally proficient and competent. It provides training solutions that include culture, diversity, equity, and inclusion. Its proprietary online platform, Cultural Navigator, helps clients evaluate different cultural preferences, norms, and business practices in their organizations. This methodology has been widely recognized as industry-leading by the federal government and all four branches of the U.S. military. With numerous training centers in different countries, Berlitz’s global footprint is second to none.

If You Want To Learn A Language And Be A Proficient Communicator, Berlitz Is The Way To Do It. We Have Pioneered An Immersive Language Learning Methodology And Curriculum To Make Learning Faster And More Effective


In one instance, a global client faced challenges in cross-cultural collaboration between teams in Germany and Poland during an important transformation process. Berlitz developed a tailored, interactive multi-module language training with cultural competency workshops, completed through 50 sessions. The two groups first received training on each other’s cultures and worked in mixed groups to collaborate and attain their goals. The company used the Cultural Navigator’s Cultural Orientations Indicator tool as a basis for individual examination and group discussions. At the end of the course, the two groups from different countries had transformed into a cohesive team that effectively communicated and worked together on projects.

With customer-centricity at its core, Berlitz delivers unparalleled client support. A robust support network that includes delivery advisors, success coaches, and IT professionals ensures that students receive the same level of support globally. This commitment to customer satisfaction is a result of the expertise and loyalty of its experienced team that believes in a mission to positively impact the lives of millions through first-class language learning solutions.