This is Glow
Defining Coaching Methodology in Corporate Space

In a work environment, employees are expected to promptly adapt to evolving business needs, assume responsibility, and make confident decisions in high-pressure situations. In this regard, This is Glow, a people development consultancy that provides coaching, career development, leadership and management training and working parent programmes to enhance employees’ performance and well-being in organisations. The company serves as an extension of its client’s People teams, providing additional perspectives for HR partners.

This Is Glow’s coaching engagements provide individual support no matter what level or title you have.

“We promote coaching packages that cater to individuals across the entire organisation,” says Abbie Jackson, Co-founder of This is Glow.

Spot Coaching is a distinctive offering that reflects This is Glow’s core belief—coaching shouldn’t be limited to high-level executives with significant budgets. Instead, Spot Coaching provides expert coaching at affordable costs to individuals exactly when they need it.

“The difference we observe from individuals at the end of a 60 minute spot coaching session can be transformative. Having the opportunity to discuss their challenges in a safe, confidential space allows them to gather new insights and strategies to move forward with” says Amy Savage, Co-founder of This is Glow.

Over the past four years, This is Glow has seen significant growth in Spot Coaching offerings as clients recognise the benefits of investing in individualised employee support. This strategy ensures that organisations can provide meaningful coaching opportunities for their employees. The approach addresses various topics, including: confidence building, managing stress and anxiety, leadership and management skills as well as career growth and development.

“While our expertise covers coaching individuals across the entire organisation, we have a particular affinity for those at the director level. We’ve seen this role evolve since the pandemic and it can be particularly challenging balancing the pull between managing and leading” says Amy Savage, Co-founder of This is Glow.

The company’s Leadership and Executive coaching programme is an impactful service that focuses on managers and directors who have led their teams for many years. They are constantly challenged to nurture employee engagement, foster inclusive work environments and help their team members find meaning and purpose in their careers. This service involves one-on-one interactions, where a professional coach works with the client to identify their strengths, development areas and desired outcomes. Based on this information, they would then provide guidance, feedback, and strategies to assist them in becoming effective leaders.

This is Glow’s coaching programmes help leaders find the right balance between self-awareness and effective communication within a team, especially during times of stress, pressure, or change. This involves recognising their drivers, identifying potential triggers, and acknowledging problematic habits. It also supports their ability to evaluate the dynamics of the team.

This is Glow follows a thorough approach so that both the coachee and the organisation experience a return on investment. The first step is the client’s selection of coaches, where the coachee can choose who they would like to meet.

One of its clients also mentions: “We love working with Glow. They have been a truly collaborative partner for us and have worked with us as if they’re part of our team. They’ve always demonstrated a real interest in our people and business, are responsive and flexible, and continue to deliver great work. Most importantly, our people continually tell us how much they get from working with Glow, whether 1-2-1 in coaching sessions or larger group workshops. Glow always leaves our people feeling positive, confident and empowered. We’d absolutely recommend Amy, Abbie and the rest of the team.”- Ruwan Fernando, Talent and Development Lead, Ocado Retail

The initial meeting focuses on creating a space for the client to understand the essence of coaching, its expectations, and what they can anticipate from the programme. This meeting also provides coaches with insights into the specific requirements of the coachee. This is followed by a triad meeting involving the coachee’s manager to ensure goals for the programme are aligned and partnership support is agreed.

At an executive level, This is Glow’s coaching sessions typically last for 90 minutes with monthly sessions taking place over six months. During the process, the company conducts a midway analysis to review the progress and gather feedback. At the end of the coaching programme, This is Glow also seeks input to ensure that the coaching method corresponds with the client’s goals and expectations.

A notable example of This is Glow’s success stories is when it assisted a client who held a senior position at her company. The client’s coaching, rooted in neuroscience and cognitive behavioural techniques, enabled her to overcome self-doubt. Consequently, she regained confidence, secured a board seat, and managed five more teams: evidence of a successful transformation.

With an established background in learning and development held by the Co-Founders, Amy and Abbie are very proud of the small diverse team of associates. The team consists of accredited coaches and facilitators, each bringing a unique perspective and a wide range of experience. These backgrounds range from acting and law to military and stand-up comedy. This diversity allows the company to draw from a rich pool of knowledge and expertise, enabling it to provide clients with well-rounded and effective coaching and training services.