| | OCTOBER 2023MANAGEHRMAGAZINE.COM8Steve BrowneHR INDUSTRY AND ITS EVOLUTIONAn Interview Raveen Bhatti, Director, Learning & Development and Diversity, Equity & Inclusion at Groupe Touchette, formerly National Tire DistributorsIn an interview, Raveen Bhatti, director of learning & development and diversity, equity & inclusion at Groupe Touchette, discusses her views on the evolving HR industry.What are some of the major challenges and trends that have been impacting the HR Industry lately?We are in a digital age where companies, employees, customers, and other stakeholders are required more now than ever before; to adapt, embrace and evolve to technological and AI advancements to stay relevant and successful. McKinsey research predicts that 800 million jobs will be displaced by automation by 2030. That will result in a large skills gap within the workforce, further widening the ratio between the number of unemployed and the number of open vacancies. Organizations will want to invest in learning and development teams who will have the responsibility to partner with the senior leaders to understand the short and long-term strategic goals of the business, which in turn will help to determine the capabilities required and then design and implement programs to upskill the talent. Placing emphasis on building employees' human skills (communication, leadership, and collaboration) is critical to evolving and finding harmony between this human and machine hybrid landscape we find ourselves in. Developing the people leaders within an organization is paramount to a successful and agile workforce because the frontline leaders have the greatest influence and impact on the company and will help the business lead into the future.Other trends that we are seeing are that more and more employees are seeking improvements in overall benefits beyond salaries (Although salary is important) from companies to In MyOpinionRaveen Bhatti
< Page 7 | Page 9 >