| | October 2021MANAGEHRMAGAZINE.COM8In MyOpinionBy Kelly McKenzie, Chief People Officer, CBH GroupPEOPLE, PROCESSES AND SYSTEMSToday, there is so much technology to make our lives easier, automate simple tasks, and keep us connected. This is true in our personal lives, the business world, particularly in the HR or People and Culture domain. I must receive at least five emails or LinkedIn messages a day promoting a new platform that will transform our employee experience, improve health and wellbeing, or simplify our payroll and people processes.So if all of these tools are there to make our lives easier and allow us to shift time spent on administration and reporting tasks to high-value activities and connecting with people, why does it seem like we still have less time and more people in our teams to keep these systems functioning?I've been with CBH Group in the People and Culture space for over ten years. In that time, we've implemented several systems, tools, and platforms to simplify, automate or streamline, with varying levels of success for each one but lots of valuable learnings along the way. We have just kicked-off a project to shift our HCM system from the traditional on-premise environment into the cloud. In the lead-up, we've spent time reflecting on why we're doing this project, defining our goals for go live, and how we'll validate that the implementation and change deliver against our expectations.We've learned three valuable lessons from our earlier system implementations. We have used those to set us up for success as we prepare for a significant change in the way we enable our leaders to attract, retain, develop, and lead our people at CBH Group.
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