| | DECEMBER 2023MANAGEHRMAGAZINE.COM8In MyOpinionT here are four generations in the workforce today ­ Boomers, GenX, Millenials and Zoomers ­ many articles have been written for HR publications about their differences and the conflict that comes when leaders from one generation manage employees from another. Often, we like to manage those conflicts with processes, templates or technology.Hundreds of research studies and millions of dollars have been spent in the middle of a global pandemic on consultants and software solutions to increase efficiency in the workplace and eliminate generational conflicts. Your company has likely spent thousands on tools to virtually bring people together and keep track of projects, initiatives and tasks. Yet the US workforce is living through the Great Resignation and many experienced employees are retiring early, and younger employees are becoming disillusioned with companies and the jobs you are recruiting for.Among the generational discord, there are common values that can help all managers and their direct reports connect in meaningful ways through your HR system. Any solution you implement must support your organization's ability to have meaningful interactions. Watercooler discussions are now on Skype; company news is shared on Microsoft Teams. Every interaction you have with an employee ­ whether in person or virtual ­ serves one of these two purposes:· Informational: communicates a specific piece of information· Interpersonal interactions to build rapportBoth of these types of interactions are "free," so do them, do them often, and do MEANINGFUL INTERACTIONS ARE ESSENTIAL TO TECHNOLOGY SOLUTIONS ACROSS GENERATIONSBy Carolina Fuentes, Director of HR & Employee Development, AJM Packaging CorporationCarolina Fuentes
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