| | December 2020MANAGEHRMAGAZINE.COM19undertake organization-wide diagnostics such as the Kaya Organizational Health Assessment or the Kaya Wellbeing Audit for Leaders and Staff. Kaya also conducts organization-wide, facilitated workshops to build aligned wellbeing mental models and equip leaders and staff with the confidence to manage their wellbeing and support others in doing the same.Sipsma highlights that leadership is the cornerstone of organizational success, and when the chips are down, all eyes are on leaders, imploring them to show the way. The greater the uncertainty, the greater the expectation that leaders will deliver a clear path forward. "At Kaya we recognize that leaders inform organizational culture and no less so when it comes to employee wellbeing. They do this through the actions and behaviors that they display, what they pay attention to, what they encourage or discourage, and what they choose to allocate resources to," adds Sipsma. The leaders of an organization must be allowed to build wellbeing capability, which includes managing their wellbeing as well as supporting others in managing their wellbeing.A Melting Pot of TalentFounded in 2000, Kaya is a global firm of organizational psychologists delivering science-based, people-focused solutions to organizations. The team believes that the smallest interventions can make a huge difference, on a personal level, but also in pure business terms­productivity and profitability. "We're talking about understanding and redefining personal, professional, and organizational stories ­ we all have one to tell and, with informed intent, we can all decide how our stories unfold," elaborates Sipsma. Kaya has an excellent understanding of human nature in the workplace and extensive experience working with individuals and systems in developing individual, leadership, team and organizational capability designed to maximize individual potential and realize organizational objectives.Kaya is currently working with one of the world's leading professional services companies. The organization is committed to delivering imaginative thinking and exceptional client service, provided by over 10,000 employees located across the globe. Having determined that wellbeing was a strategic imperative, the company had plans to launch a program of wellbeing activities in 2021. The global pandemic and an acute appreciation of its impact on employees saw the timeline brought forward as the business sought to ensure business continuity through wellbeing continuity. In other words, they wanted to ensure that the organization's people were equipped to deal with the challenges and demands posed by this unprecedented event. With a strong focus on building wellbeing capability across the organization, Kaya embarked on a consultative journey with the program sponsor and wellbeing workgroup leveraging the Kaya tools and programs. Kaya ensured that all employees have access to the Wellbeing IndicatorTM, its online wellbeing assessment tool to provide respondents with a baseline of their wellbeing and an option to re-assess. Kaya also engaged in building wellbeing capability for leaders, staff, and enabling quality wellbeing conversations. As a result, Kaya was able to support the delivery of leader-focused training where over 2,000 business leaders completed the Building Wellbeing Capability virtually, enroll over 1000 webinar/info session attendees, and monitor organizational wellbeing with over a thousand Wellbeing IndicatorTM completions. While anecdotal, the organizational wellbeing sponsor has indicated that the organization is ascribing its recent global performance, it's best in the past five years, despite the global context, to its agile implementation of a wellbeing culture. Kaya is committed to making wellbeing concepts accessible to everyone. The company is confident that the Kaya model of wellbeing can assist people in answering questions related to the `what,' `why,' and `how' of wellbeing. Sipsma notes, "We take the time to listen, intently. We stimulate ideas through conversations and use our understanding of organizational psychology and human nature to help people understand their capabilities. We shift perceptions, change mental models, and remove psychological barriers." For the future, the company is looking for new Business Partners to make a positive difference together.
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