Various methods for organizations to maintain a strong coaching culture between managers and firms.

FREMONT, CA: Nowadays, line managers in organizations are increasingly being asked to coach their direct reports. While this is a good thing, many organizations are passing up an opportunity to create an enabling environment that lets a strong coaching culture thrive. Coaching is more than just a skill, as it is an experience created by someone acting in the role of a coach for another person who is being coached. Moreover, coaching can be defined as the process of unlocking people's potential to maximize their own performance and assist them in learning rather than teaching them.

When line managers' communication skills are demanded as a result of quality time, then communication will be referred to as the ability to ask probing questions and listen with the intent to understand so that one can respond appropriately, even if that response is to remain silent. Understanding is assisted by effective communication and organizations should develop systems and tools that enable managers to communicate with their team members. Regular check-ins allows both parties to learn more about the work they do now and the work they can do in the future.

However, managers should not have an excessive number of direct reports; the appropriate number recommended is a maximum of nine immediate direct reports. If line managers have too many direct reports, one must reconsider their organizational structure. Furthermore, managers should conduct one-on-one meetings on a regular basis to check in on employees, identify challenges and wins as needed, confirm career interests/aspirations, and provide support. A check-in frequency should be discussed and agreed upon and intended to create a culture that encourages intentional and productive engagement between line managers and direct reports. Provide both parties with the tools they need to feel confident and competent in having these conversations.