Companies need to know their candidate before hiring, which is the purpose of employment background screening. However, the pandemic brought several challenges to this process; therefore, companies had to adopt alternatives to remain competitive
Fremont, CA: Although the post-pandemic era has begun, the labour market is still putting efforts into employment screening due to the pandemic's impact. Job hoppers and hypercompetitive talent markets are in demand for pre-employment background investigations to be done quickly. While this is happening, there are still, albeit infrequently, challenges in the operational aspects of pre-employment screening and drug testing, including court access, collection site availability, and staffing shortages.
The great resignation led to a surge in hiring, and employers competed to fill open positions. This influx has resulted in a boom in employment background checks. Usually, a slowdown in recruitment is expected during holidays. However, the ongoing struggle led to continuous recruitment in several companies.
With such a competitive market, employers seek their results faster. Employers were required to re-examine their hiring processes to ensure that the best candidates were recruited as quickly and easily as possible. This also indicates that there is an increased focus on the applicant experience, including screening, to ensure that the procedure is friendly and streamlined.
Due to higher competition for talent, companies would scale back and waive some aspects of their hiring process, like background checks. Few businesses were ready to eliminate this whole process, and others decided to delay the process until after the new hire had begun working. At the same time, some reduced the criteria they use to receive reports back rapidly. They reconsidered searching for high school transcripts for front-line employees to understand their employment history.
Instant hiring was also an approach adopted by many companies, where front-line workers were hired on the spot during the recruitment process. Despite being normalised and continued in tight labour, this was not a long-term practice. However, employers never dropped screening requirements while there were restrictions and issues due to the pandemic.
The background-screening industry remains to observe occasional setbacks due to periodic local COVID-19 outbreaks that may temporarily close a court or jurisdiction. Businesses have been constantly working with courts throughout the pandemic to find potential ways to maintain access, and few courts have advanced remote access capabilities to restrict delays due to closures. A lack of staff among screening firms can also hinder the hiring process. Although the situation has been slowly resolved, people still complain about the screening organisations’ inadequacy. The widespread adoption of remote work is one of the fundamental transitions among screeners. Before the pandemic, most screening solution providers were reluctant to provide remote work due to access to sensitive, personally identifiable information and questions regarding productivity. This has now changed, and there is a huge shift towards remote work as they are a secure way of working now.